Website Disclosures
Shipping Policy · Refund & Returns Policy · Terms and Conditions
PFPEP LLC | www.pfpep.com | Last updated September 2026
All products sold on www.pfpep.com are strictly for laboratory and in-vitro research use only. Not for human or veterinary use. Mail:
Pure Form LLC, P.O. Box 1598, Cedar Park, TX 78630. Pure_Form_Peptides_Disclosures …
1. Shipping Policy
Last updated: September 2026
Order processing
Orders are processed Monday through Friday (excluding U.S. federal holidays). Allow 24 hours after an order is placed for processing. Orders placed after 2:00 PM Central Time, on weekends, or on holidays will be processed the next business day.
Shipping methods and delivery times
We currently ship within the United States only. Shipping is available via USPS, UPS, or other carriers at our discretion. Ground shipping is 3–5 business days after the order ships. Expedited options, where available, will be shown at checkout. A tracking number will be emailed once your order ships. Please allow up to 24 hours for tracking to become active.
Free shipping
Free standard shipping is available on qualifying orders. Threshold and details are displayed at checkout.
Packaging
All products are shipped in discreet, plain outer packaging with no indication of the contents. Lyophilized products are stable at ambient temperatures during normal shipping times and do not require cold-chain packaging unless otherwise noted.
Risk of loss
Title and risk of loss pass to you upon delivery of the package to the carrier. We are not responsible for delays, losses, or damage caused by the carrier after the package has left our facility, except as provided in our Refund & Returns Policy for confirmed lost or damaged shipments.
Incorrect address
You are responsible for providing a complete and accurate shipping address. We are not responsible for packages that are delayed, lost, or returned due to an incorrect or incomplete address supplied by you.
Shipping restrictions
We ship only to addresses within the United States. By placing an order you confirm that receipt of research materials is permitted at your location and that the products will be used strictly for laboratory research purposes.
Contact: support@pfpep.com with your order number. Pure_Form_Peptides_Disclosures …
2. Refund & Returns Policy
Last updated: September 2026
All sales are final
Due to the nature of research compounds and the need to maintain product integrity and chain of custody, all sales are final. We do not accept returns or issue refunds for change of mind, ordering errors, or products that have been opened, used, or removed from their original sealed packaging. Refund requests that do qualify must be submitted within 7 days. See exceptions below.
Exceptions — damaged, incorrect, or lost shipments
We will review claims and, at our sole discretion, may provide a one-time replacement or store credit when: the wrong product or incorrect quantity was shipped due to our error; the package arrives visibly damaged in transit; or the package is confirmed lost by the carrier.
How to submit a claim
Contact us within 5 business days of the delivery date (or expected delivery date for lost packages) at support@pfpep.com and provide your order number, clear photographs of the damaged packaging and/or product for damage claims, and tracking information. Claims submitted after this window or without the required documentation will not be accepted. Unauthorized returns will not be processed and may be destroyed upon receipt.
Order cancellations
Orders may be cancelled only if they have not yet been processed or shipped. Once a tracking label has been created or the package has entered the shipping process, the order cannot be cancelled.
Refund processing
When a refund or store credit is approved, it will be issued to the original payment method within 5–10 business days, depending on your financial institution. By placing an order you acknowledge and agree to this policy in full. Pure_Form_Peptides_Disclosures …
3. Terms and Conditions
Last updated: September 2026
1. Acceptance of Terms
By accessing this website or placing an order you agree to be bound by these Terms and Conditions, our Shipping Policy, and our Refund & Returns Policy. If you do not agree, do not use this website or place an order.
2. Research Use Only
All products sold on this website are strictly for laboratory and in-vitro research use only. They are not intended for human consumption, animal or veterinary use, therapeutic, diagnostic, clinical, or any other non-research purpose. Products are not drugs, medical devices, cosmetics, foods, or dietary supplements. By purchasing you certify that you are at least 21 years of age, that you are a qualified researcher or are purchasing on behalf of a qualified laboratory or institution, and that the products will be used only for legitimate research purposes in accordance with all applicable laws and good laboratory practices.
3. Age Restriction
You must be at least 21 years of age to purchase from this website. By placing an order you represent and warrant that you meet this requirement.
4. Product Information
We make every effort to ensure product descriptions, purity claims, and other information are accurate. However, product specifications may change, and we do not guarantee that all information is complete or current. Certificates of Analysis, when available, are provided for research documentation purposes only.
5. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion. Prices are subject to change without notice. Payment must be received in full before shipment.
6. Shipping and Risk of Loss
Shipping terms are governed by our Shipping Policy. Title and risk of loss pass to you upon delivery of the package to the carrier, except as otherwise provided for confirmed lost or damaged shipments.
7. Returns and Refunds
Returns and refunds are governed exclusively by our Refund & Returns Policy. All sales are final except in the limited circumstances described in that policy.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or any products purchased. Our total liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless the company, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use or misuse of any product, your violation of these Terms, or your violation of any law or the rights of a third party.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles. Any legal action arising out of these Terms shall be brought exclusively in the state or federal courts located in the State of Texas.
11. Changes to Terms
We reserve the right to update these Terms at any time. The version posted on this website at the time of your order will apply to that order. Continued use of the website after changes constitutes acceptance of the updated Terms.
12. Contact
For questions regarding these Terms, email support@pfpep.com. Privacy requests: privacy@pfpep.com. Website: www.pfpep.com. Mail: Pure Form LLC, P.O. Box 1598, Cedar Park, TX 78630.